Business & Operational Support Analyst

Base Location: Reading, Perth or Cardiff

Salary: £38,966 - £45,905 + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Fixed Term Contract 12 Months | Full Time | Flexible First options available

The role

SSE’s Business & Operational Support Team provides essential technical support to the Business Energy Department. We manage and maintain existing applications, oversee the testing and deployment of new software releases, and respond to business-driven change requests using rapid application development tools

A key part of this role will be to help support Business Energy develop its Power BI capability and deliver professional reports to its staff and non-Business Energy stakeholders. Allowing the accurate measurement of key KPIs which will help drive business decisions.

You will focus on converting existing reporting capability into meaningful and insightful Power BI reports in a user-friendly manner that provides suitable insight to performance of the business and its obligations to external customers and regulators.

The role represents a great opportunity for the right individual to help develop and shape Business Energy’s reporting capability and allow the business to position itself as a leader within the energy market.

You will

• Deliver and maintain new Power BI reports according to agreed deadlines, budget and requirements.
• Provide technical support for a variety of applications, ranging from third-party systems to in-house developed solutions.
• Lead the design and development of tactical solutions using Power BI, Python, SQL, MS Access, and MS Excel.
• Communicate progress with your line manager and various stakeholders as required to ensure project expectations are met.
• Ensure suitable documentation and data governance is adhered to.
• Respond to high volumes of support requests, ensuring timely and effective resolution.
• Identify and implement opportunities to reduce costs, improve efficiency, and enhance customer service.
• Plan and manage tasks independently to meet deadlines.
• Share knowledge and collaborate with team members to build a broad skill base across the department. 

You have

• Strong proficiency in Power BI, Microsoft Access, Microsoft Excel, and SQL
• Understanding of Python and  Databricks.
• Excellent analytical and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and teamwork skills.

About SSE

SSE has a bold ambition – to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.

SSE Energy Solutions support UK organisations by delivering energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact Zoe at zoe.gillespie@sse.com to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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