Scheduling Co-ordinator

Base Location: Poole or New Forest

Salary: £29,504 - £34,757 depending on skills and experience

Working Pattern: 12-month fixed term contract | Full time, 37 hours | Flexible First options available

We are looking for a Scheduling Co-ordinator to join our team on a 12-month Fixed term contract.

Our aim is to create a more efficient and sustained workforce that is resourced effectively, with our customers at the forefront of our mindset, and as part of our approach, we aim to achieve a 90% utilisation target, or above, within our works schedule.

As a Scheduler, you will report directly into the Networks Operational Delivery team and will work as part of a wider team of Schedulers responsible for optimising the work plan for our operational teams.

You will be:

• Scheduling work to ensure that priorities are dealt with, and work is delivered to meet programme and customer requirements.
• Ensuring that all periods of annual leave and training are programmed in advance to help identify any areas where we are under resourced.
• Supporting the operational delivery teams by collating and processing all required paperwork and submitting to various parties once full validation checks have been undertaken.
• Assisting with internal and external customer enquiries via email and on the telephone; acting as a point of contact for local Authorities, and processing notifications accordingly.

Due to the nature of business operations you will be required to respond to emergency events including severe weather as and when required, supporting team members in their ability to respond as is appropriate for their role.

To maintain an efficient team, excellent communication and organisational skills are key, and you'll attend daily huddles to feedback progress and improvement opportunities, raising concerns and seeking validation for any queries.

What do I need?

• Previous experience in scheduling, administration and/or customer focused roles.
• Great administration and communication skills, with the ability to multitask and work effectively under pressure in a fast-paced, customer focused environment.
• Proven experience working to SLAs and KPIs, delivering results and demonstrating a continuous improvement mindset.
• Advanced IT proficiency, including knowledge of Microsoft Office (particularly Excel), and the ability to analyse, interpret, and summarise data with exceptional attention to detail.
• Experience coordinating staff, resources, schedules, budgets, meet deadlines, and maintain a high level of accuracy.

About SSE 

SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. 

Flexible benefits to fit your life 

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. 

Work with an equal opportunity employer 

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact kim.annink@sse.com / 01738 344051 to discuss how we can support you. 

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. 

Ready to apply? 

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work. 

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