Headphones, Headset, Electronics, Person, Face, Smile


Expect fun-loving teams and no two days to be the same when you work in one of our Customer Service roles.

A passion for service is all you’ll need, we’ll provide you with excellent on-the-job training and plenty opportunities to develop and grow. Many of our management team began their SSE journey here.


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A reassuring voice for customers 

Our SSE Networks Customer Contact Centre workers are the first point of contact for customers reporting a power cut.

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Developing our People 

Alix Henvey joined our call centre 13 years ago. She’s progressed through the business is now our Workforce Development Manager.

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Supporting our customers during the Coronavirus pandemic

Find out how our Customer Contact Centre are helping to keep the lights on so you can stay home and stay safe.

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