Website and Social Media Manager

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change. 

About the Role

Base Location: Glasgow, Perth, Aberdeen or Inverness.

Salary: £47,600 - £71,600 + performance-related bonus + a range of benefits to support your finances, wellbeing, and family.

Working Pattern: Permanent | Full Time| Flexible First options available

Are you ready to lead the way in digital communications and help shape the future of SSEN Transmission? As a hands-on Website and Social Media Manager, you’ll take charge of managing our website and social channels while also acting as the Website Product Owner.  You’ll play a key role in delivering ongoing improvements to SSEN Transmission’s digital platforms, ensuring our website and social media channels effectively support both our stakeholders and internal teams.  This is an exciting opportunity to leverage your expertise in digital communications alongside product ownership to enhance our online presence, reputation, and digital transformation.

Your role will focus on developing a proactive digital communications strategy that maximises the effectiveness of our digital channels, ensuring alignment with SSEN Transmission’s objectives. You will take ownership of the website’s evolution, managing the product backlog, GDPR and cybersecurity compliance, prioritising updates, and leading agile delivery.

The key responsibilities of the role include:

• Developing and Implementing Data-Driven Strategies: Lead the development and execution of data-driven strategies for SSEN Transmission’s website and social media channels, ensuring they align with business goals and respond to the needs of internal and external stakeholders, leveraging web analytics and social media insights.
• Website Product Ownership & Agile Delivery: Manage the product backlog for the website, prioritising changes and working with IT and internal teams to ensure the website evolves with the business and meets user expectations. This includes overseeing the day-to-day management of the website, ensuring content is engaging, on-brand, and reflects the latest business initiatives.
• Managing our Website & Social Media Team: Lead a small team responsible for the day-to-day management of the website and our social media channels, ensuring efficient content production, brand consistency, and coordination with internal contributors to enhance SSEN Transmission’s online presence.
• Digitalisation of Processes: Support the digital transformation of internal processes, identifying opportunities to digitalise low-value tasks and improving efficiency through the website and other digital tools.
• User-Centred Design & UX: Incorporate best practices in user experience (UX) design, staying updated on the latest trends and ensuring a user-centred approach in all website and digital content. Develop and deliver training for internal teams on how to use and manage the website, while providing ongoing support to help them resolve issues efficiently.

What do I need?

To be considered for this role, we would love you to have:

• Experience in digital communications and product ownership, preferably in a large, complex organisation, with a strong track record of delivering innovative digital strategies.  Solid experience managing websites and social media channels, including content strategy, product backlog management, ongoing improvement through agile delivery and third-party vendor management.
• Strong understanding of user experience principles, with the ability to implement user-centred design practices and stay up-to-date on emerging trends.
• Knowledgeable on GDPR and cybersecurity compliance requirements for digital platforms and experience in overseeing regular audits and penetration testing.
• Excellent organisational and project management skills, with the ability to balance competing priorities and deliver on time.
• Ability to work cross-functionally and build strong relationships with internal and external stakeholders, driving collaborative and innovative digital communications strategies that support SSEN Transmission’s business objectives. Experience in delivering systems training for internal teams on how to use and manage the website, while providing ongoing support to help them resolve issues efficiently.

About our Business

Our Corporate Affairs, Regulation & Strategy (CARS) function combines three quite separate but intrinsically linked businesses, with a shared focus on advising, influencing and communicating SSE's strategy and interests with key stakeholders.  This involves the interpretation of complex political and regulatory changes, skilled lobbying to inform the future energy ecosystem, and innovative communication techniques to ensure SSE's story is reached by a broad range of audiences including investors, competitors, governments, partners, suppliers, communities, and both current and prospective employees.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact louise.markwick@sse.com / 01738 351671.

EXTERNAL: Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

INTERNAL: As a courtesy, please let your current line manager know you are applying.

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