Project Team Manager

Base Location: Melksham

You'll be expected to spend 50% of your working week in the office

Salary: £54,952 - £64,738 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

We are looking for a Team Manager to join our Minor Connections Team!

Our SSEN Minor Connections team are responsible for delivering new connections for 1-4 properties as well as moving the position in which our equipment terminates within our customers properties.

The Team Manager for the minor connections hub is responsible for managing the customer co-ordination hub and field managers (circa 12 people), ensuring customers remain at the core of every decision to maximise incentives through Time to Connect (TTC) and customer satisfaction scores

You will:

- Ensure the team successfully deliver minor connection projects to time, cost and customer satisfaction.

- Build strong relationships with key stakeholders to ensure the smooth delivery of projects.

- Be responsible for the performance management of the team through coaching, mentoring whilst monitoring KPI performance.

- Continuously strive for excellent customer satisfaction in everything you and the team deliver

You have:

- Experience leading a team that delivers results in challenging environments with a continuous improvement mindset

- Sound Business and technical knowledge of a Electricity Distribution business or similar market

- Excellent verbal and written communication skills, with proficient organisation skills and a strength in developing and nourishing positive working relationships

- Excellent customer service skills

- The ability to deliver within demanding timescales and to effectively prioritise, plan and organise

This role involves travel across various locations to support business needs. To enable you to fulfil these responsibilities, as a role requirement, the company will provide access to a vehicle for work-related travel.

The requirement will be reviewed on an ongoing basis, and if the company car policy criteria are met, there will be an opportunity to join the company car scheme. Provision of a company car or cash allowance does not form part of the contractual terms and conditions of employment for this role.

A valid driving licence is essential.

About SSE 

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. 

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life 

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. 

Work with an equal opportunity employer 

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact kim.annink@sse.com / 01738 344051 to discuss how we can support you. 

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. 

Ready to apply? 

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work. 

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