We are seeking a highly motivated Operational Technology (OT) Support Technician to join the SSEN Transmission Operational Technology team. As a junior member of the Technology Operations (TechOps) team, you will contribute to supporting the Transmission Control Centre by ensuring the efficient operation of all OT applications. This role offers the opportunity to develop an existing skillset and participate in internal and external training activities. Responsibilities include providing timely responses to requests and fault reports, proactively monitoring system performance, and assisting in incident resolution across our diverse OT systems.
You Will
Contribute to the investigation and resolution of faults in our OT applications
Collaborate proactively with the Transmission Control Centre and team members to identify, analyse, and resolve OT system issues
Develop a knowledge of OT technologies and work towards building expertise in their operation, maintenance, and continuous improvement within the OT domain
Participate in the cybersecurity of OT systems by proactively monitoring and assessing their operational health and security status. This will also include actively engaging in live and simulated cyber response activities and knowledge sharing sessions
Assist with vulnerability management of systems by working with OT/IT teams to assess and address vulnerabilities, helping to reduce the attack vector across the OT environment
You have
Qualified to minimum HNC in a relevant engineering or computing discipline
Excellent relationship building and communication skills to meet and exceed the needs of our customers and suppliers
An understanding of the key difference between OT / IT and the challenges faced working in an operational technology environment
Ability to work both autonomously and as part of a team is fundamental to this role
Experience of supporting applications, including incident and problem management and change management. This is not essential as training will be provided
SSE has a bold ambition – to be a leading energy company in a net zero world. We're transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.
SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all – we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come.
Flexible benefits to fit your life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact David on David.Brickell@sse.com / 01738 275 846 to discuss how we can support you.
We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply?
Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
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Thank you
Our Benefits
34+ Days Holiday with the option to buy more
Enhanced maternity and paternity packages
Flexible Working options
Free, 24/7 Employee Counselling and wellbeing support
Market leading pension with contributions starting at 6%
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