FM Soft Services Contracts Manager

Base Location: You'll be expected to spend 50% of your working week in one of the following locations Perth, Glasgow, Reading

Salary: £36,200 - £54,400 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

We are looking for a highly capable FM Soft Services Contract Manager to lead the strategic management and performance of our soft services contract portfolio.

This is a key role responsible for shaping and delivering a consistent, service-agnostic contract management strategy, ensuring our services are safe, compliant, high-performing, and deliver best value for money.

You will work closely with FM, Procurement, and key stakeholders to drive innovation, performance, and continuous improvement across a significant contract portfolio.

You will

• Develop and implement a soft services contract management strategy to drive consistency, efficiency, and performance
• Lead supplier selection, procurement, and contract lifecycle management
• Define and manage KPIs and SLAs, ensuring high service standards and continuous improvement
• Ensure statutory compliance and safety assurance across all service delivery
• Drive innovation and sustainability initiatives, including waste reduction and service optimisation

You have

• Strong experience in FM soft services and contract management
• Proven track record in supplier performance and commercial management
• Experience in tendering, procurement, and contract strategy development
• Strong data, financial and analytical capability
• Ability to drive change, innovation, and continuous improvement

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. 

Over 14,500 brilliant people work together to power change at SSE. Our Human Resources (integrated Services) teams help make sure they're getting and giving their best. They design the people strategies that make SSE a great place to work. And they empower our teams to meet the demands of our business today, and tomorrow.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact francesca.palmer@sse.com to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

#LI-FT1

#LI-Hybrid OR #LI-Onsite