2025 apprentice and trainee opportunities now open! Apply now
Base Location: Reading, Havant, Glasgow and Perth
Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent Full Time
The role
The Service Integration and Management (“SIAM”) & Supplier Integration lead is responsible for delivering the integration and onboarding of suppliers to ensure seamless technical service delivery, effective relationship management, and continual service improvement. This role involves overseeing supplier contracts, undertaking technical risk assessment, cost management, evaluating third-party change notices, and developing technical integration patterns to maintain a high standard of technical service and integration with the Service Management process, and capability framework. This role would suit an individual with a background in operational technical service delivery and business analytics looking to progress their career in the “business of IT”
You will
- Manage Supplier Contracts: Work on contractual agreements with suppliers to ensure compliance and alignment with service requirements, resulting in effective and reliable service delivery.
- Supplier Management: In partnership with Procurement & Commercial, manage relationships with suppliers to ensure their services meet contractual obligations and performance standards. This is done to ensure consistent and high-quality service delivery.
- Develop Integration Patterns: Implement integration and onboarding patterns for suppliers to ensure consistent “plug n play” onboarding and offboarding.
- Continual Service Improvement: Implement and promote continual service improvement initiatives among suppliers. This is done to enhance service quality and operational efficiency.
- Evaluate Third-Party Change Notices: Assess and recommend changes proposed by third-party suppliers to ensure they align with organisational goals, budget and service continuity.
You have
Understanding of SIAM supplier management and integration processes.
- Familiarity with operational service delivery frameworks and continual service improvement methodologies.
- Technical skills in defining, developing and implementing integration patterns.
- Ability to manage and evaluate technical services within supplier contracts.
- Proficient in assessing technical risk, developing integration technologies and approving third-party change notices.
- Analytical mindset as well as proficiency in cost management and budgeting.
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions.
Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more.
Flexible benefits to fit your life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact david.brickell@sse.com / 01738 275846 to discuss how we can support you.
We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply?
Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
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