Senior DevOps Engineer

Base Location: You'll be expected to spend 50% of your working week in one of the following locations : Reading or Havant

Salary: £61,620 - £72,592 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The Role

As a Senior Oracle CX DevOps Engineer, you will play a key role in the support, optimisation, and continuous development of SSE’s business-critical Oracle Hosted CRM/CX platforms, with a particular focus on OSvC and Customer Data Management (CDM).

Working within an Agile environment, you will lead the design, development, and delivery of scalable, secure, and high-performing solutions. You will drive DevOps best practices across the Oracle CX ecosystem, enabling efficient CI/CD processes, automation, and operational excellence across both project delivery and BAU support.

You will act as a technical leader, collaborating with cross-functional teams, influencing architectural decisions, and ensuring alignment with SSE standards and governance.

You Will

• Take ownership of the technical support, stability, and ongoing improvement of SSE’s Oracle Hosted CRM/CX platforms, ensuring reliable day-to-day operations.
• Design, develop, and deliver scalable end-to-end solutions across the Oracle CX stack, while leading the implementation of DevOps practices such as CI/CD pipelines and automated deployments.
• Demonstrate strong analytical and problem-solving skills to diagnose complex issues, implement effective solutions, and continually drive system improvements.
• Work collaboratively with Product Owners, Delivery Managers, and stakeholders to translate requirements into robust technical solutions, providing technical guidance and conducting code reviews.
• Support and optimise integrations between Oracle CX and enterprise systems, and contribute to automation initiatives to enhance system reliability and operational performance.
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You Have

• Extensive commercial experience delivering and supporting Oracle Hosted CRM/CX solutions, especially OSvC and CDM, from design through to deployment and ongoing support.
• Strong track record in DevOps-driven environments, with a deep understanding of CI/CD, release management, and environment strategies.
• Hands-on expertise in Oracle CX tooling, customisation, integration (APIs, web services, automation), and supporting business-critical systems for medium to large organisations.
• Excellent stakeholder management, communication, and leadership skills, including code reviews, mentoring, and championing engineering best practices.
• Demonstrates a proactive, problem-solving mindset with adaptability, resilience, and a strong commitment to Agile delivery and continuous improvement.
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About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact David.brickell@sse.com / 44 (0) 1738 275 846 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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