Product & Propositions Lead

Base Location: You'll be expected to spend 50% of your working week in the Dublin office

Salary: €65,300 - €97,900 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

As our Product & Proposition Lead, you will define the strategic direction of our B2C product portfolio and ensure it delivers strong commercial performance. You’ll shape the product vision, identify growth opportunities, and build a product and propositions roadmap that positions SSE Energy Customer Solutions competitively in a fast-changing energy market.

You’ll use customer insight, market intelligence, and regulatory signals to guide investment decisions - balancing long term strategic value with near term commercial outcomes. Working cross functionally, you will influence senior stakeholders, steer delivery teams, and ensure our products & propositions drive customer engagement, operational efficiency, and sustainable revenue growth.

You will

• Define and own the B2C product vision and roadmap, ensuring alignment with strategic priorities and commercial goals.
• Use customer insights, market research and regulatory analysis to identify opportunities and shape proposition development.
• Prioritise features and initiatives based on customer value, commercial return, delivery complexity and business impact.
• Lead cross functional execution across the full product lifecycle, ensuring high quality delivery and successful go to market outcomes.
• Act as the product subject matter expert voice across the organisation, influencing stakeholders and contributing to portfolio decisions and major programmes.

You have

• Proven experience in product and proposition development in a regulated, customer centric sector (energy, fintech, telecoms or similar).
• Excellent communication and stakeholder management skills, enabling collaboration across technical, commercial, digital and operational teams.
• A deeply customer centric mindset, ensuring customer needs, behaviours and pain points are central to product design and decision making.
• Strong analytical capability, with the ability to interpret complex data and convert insight into strategic and commercial product decisions.
• Demonstrated experience leading multiple projects in a fast paced environment with strong prioritisation and delivery discipline.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSE Energy Customer Solutions serves over 1.3 million households and businesses across the UK and Ireland. We help our customers accelerate their net zero ambitions by providing energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on andrew.elder3@sse.com / 01738 340826 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further.

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