Pensions Administration Team Leader

Base Location: You'll be expected to spend 50% of your working week at Perth

Salary: £44,000 - £55,000k + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent  | Full Time |

The role

You'll be responsible for leading the day-to-day delivery of high-quality administration services across SSE’s final salary pension schemes, while supporting defined contribution arrangements and related member services. You'll provide technical pensions expertise, team leadership and operational control to ensure benefits are administered accurately, efficiently and in line with scheme rules, Trustee requirements and legislative obligations.

You will

-Lead the delivery of core pensions administration for SSE’s final salary schemes, ensuring accurate member records, benefit calculations, payments and member communications.

-Manage the administration team’s workload and development, ensuring work is prioritised, service standards are met and colleagues are supported to build capability.

-Operate effective operational, financial and data controls, including account reconciliations, trustee bank account processes, data security and compliance with data protection requirements.

-Act as a technical escalation point for complex member cases, complaints, discretionary decisions and queries from HR, payroll, advisers, auditors and other stakeholders.

-Identify and implement process improvements, system enhancements and changes required to maintain compliance with legislation, regulation, Trustee expectations and business needs.

You have

-Strong technical knowledge of UK occupational pension schemes, including final salary administration, benefit calculations, scheme rules, HMRC requirements and pensions legislation.

-Experience of leading, coaching or supervising others, with the ability to manage workloads, set priorities and support colleague development.

-High standards of accuracy, judgement and control when dealing with member records, financial transactions, confidential data and complex casework.

-Clear and confident communication skills, with the ability to explain complex pension matters to members, Trustees, advisers, auditors, HR, payroll and other stakeholders.

-A proactive, customer-focused approach, with the confidence to identify improvements, resolve issues and adapt to changing legislative, regulatory and business requirements.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. 

Over 14,500 brilliant people work together to power change at SSE. Our Human Resources (integrated Services) teams help make sure they're getting and giving their best. They design the people strategies that make SSE a great place to work. And they empower our teams to meet the demands of our business today, and tomorrow.

Flexible benefits to fit your life

Enjoy a generous pension scheme, discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact francesca.palmer@sse.com / 01738 344763 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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