Facilities Assistant

Base Location: Reading

Salary:  £29,504- £34,757 + a range of benefits to support your finances, wellbeing and family. 

Working Pattern: 12-month Fixed Term Contract/Secondment | Full Time 

The role 

As a Facilities Management Assistant, you will be required to provide support to the Site Facilities Manager in the delivery of day-today Facilities Management services. Working as part of a team and on your own initiative, you will work to provide an excellent level of customer service for all SSE colleagues and visitors and assist in all aspects of delivering high quality FM services.

The role will involve travel, with the postholder requiring to cover other sites to ensure the delivery of FM Services across the estate. Driving licence is essential.

You will 

Ensure that all aspects of service delivery are operating as required. Actively seek feedback on the services being delivered by the Team and take remedial action where non-performance is identified. Work across the wider Property and FM Team in order to identify continual improvement opportunities. Liaise with business stakeholders in order to continually improve service delivery and compliance.

Support the setting of revenue and capital budgets. Support the FM Manager in developing business cases for capital expenditure. Be able to demonstrate knowledge in budget variations and how to remedy.

Support safety processes and policies across the FM department and be able to demonstrate where challenges around safety have been made. Ensure effective contractor management including the review of RAMS and setting contractors to work. 

Deliver administration duties such as audits, review of maintenance worksheets, identifying where remedial work is required on the back of PPM (Planned Preventative Maintenance) activity. Provide cover across all FM tasks that range from reception, post room, Help Desk. 

You  will have

- Experience with front of house/reception duties with a solid customer service focus 

- Experience in dealing with multiple stakeholders, across a number of business functions to support the delivery of their departmental goals.

- Previous experience within FM, either in-house, TFM or client side. 

- Knowledge of both hard and soft FM services.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. 

Over 14,500 brilliant people work together to power change at SSE. Our Human Resources (integrated Services) teams help make sure they're getting and giving their best. They design the people strategies that make SSE a great place to work. And they empower our teams to meet the demands of our business today, and tomorrow.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact francesca.palmer@sse.com / 01738 344763 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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