LV Solutions Manager

Base Location: Walton Park, Portsmouth

Salary: £54,952 - £64,738 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

As the LV Solutions Manager, you will be a key figure in the management of this 24/7 department.  You will support by deputising where required and lead from the front to support and mentor a range of direct and indirect reports within the department.

We are looking for someone with excellent customer service skills who is also great at motivating and getting the best out of their team.

You will

• Successfully deliver the LV Automation and Monitoring, and proactive fault management strategy for our SEPD licence area. Under your leadership, you will continue to develop the operational response to faults on the LV network, while enhancing our proactive focus.
• Embed best practice in the operation of low voltage automation and monitoring technologies, ensuring robust KPI metrics are developed, monitored, and outperformed across regional operational teams. 
• Work with the Network Innovation team to monitor market-leading developments in technologies and approaches, placing SSEN at the forefront of new and emerging LV Network practices. Through building strong relationships with your key stakeholders, both internally and externally, you will support the adoption and implementation of new practices and approaches so that they become business as usual.
• Develop a customer-first culture, placing focus on restoring supplies promptly and considering the impacts on those affected by an interruption.
• Actively promote the safety culture and constructively challenge unsafe behaviour. 

You have

• Extensive operational knowledge of Low Voltage Network Operations.
• Experience of managing teams, projects, and high value programmes either through direct employee workforce and/or third-party contractors.
• Awareness of the needs of key stakeholders and customers from an electricity distribution business, focussed on improving customer outcomes and experience.
• The ability to promote and engage on safety at all levels to instil a high performing safety culture.
• Experience in producing actionable data analytics to drive change and best practices.
• A minimum HNC educational qualification in Electrical Engineering (desirable) or equivalent industry experience.

Candidates for this role will be required to obtain vetting to SC level through UK Government. The criteria normally includes 5 years UK residency, further information can be found here: United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)

About SSE

SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact fiona.smith@sse.com / 01738 340954 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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