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Solution Architect


Solution Architect

  • 540501
  • Closing at: May 29 2022 at 23:55 BST

About the Role

Base Location: Flexible UK | We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however need your base 'home' location to be one of our SSE offices or depots around the UK.

Salary: £57,336 - £69,982 and a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

This is an exciting opportunity for a Solution Architect to work with the Customer Solutions businesses in SSE. Customer Solutions covers Business Energy, serving over 500,000 business and public sector customers in GB, and SSE Airtricity supplying over 700,000 domestic and business customers in Ireland and Northern Ireland. It also provides an important route to market for our renewable generation. 

Some significant changes are taking place in this part of SSE that will need your significant experience to deliver the right solutions to support the growth of the business. There are large change programmes underway for digital transformation, an overhaul of the IT estates, introduction of new billing systems, regulatory changes and the formation of a central data platform.

  • You’ll be responsible for the delivery of the high-level architectures and solution designs covering a wider range of systems and applications within the Customer Solutions Landscape.
  • Establish strong relationships with stakeholders by inspiring confidence in the delivery of a portfolio of business-focussed projects and initiatives and a mix of large Industry – driven Programmes.
  • You’ll follow SSE’s project delivery and architecture frameworks and you’ll be comfortable with both waterfall and agile delivery methods. You’ll be very familiar with SaaS – based solutions and with Cloud best practices, with a strong preference for Azure and AWS.
  • You will be leading effective conversations with Cloud and infrastructure architects, Security architects and engineering. You’ll show ability to quickly address problems at the right level, from high level application architecture to detailed integration patterns.

A key part of the role will be to ensure we make progress on our key issues, while keeping solutions aligned to organisation and industry standards and with other programmes/projects, for which a seamless collaboration with your team and with other Architects across SSE is fundamental

What do I need?

You will be able to demonstrate that you’ll be able to perform in the following areas:

  • Being recognised as a trusted adviser to business stakeholders and being able to quickly “map” their needs to application functionality/features.
  • Have a understanding of common business capabilities within a typical Service industry including Customer Experience (Digital & Contact Centres), Sales and Marketing, CRM, Billing and Fulfilment. 
  • Being able to lead a project from an architecture perspective, ensuring that all decisions that are architecturally relevant can be taken following the appropriate governance (including peer review) and proactively informing the project plan in that direction.
  • A track record of working within both waterfall and agile environments, with experience of SAFE and Scrum methods.
  • Understand of Event Driven Architectures and related patterns
  • Excellent communicator with ability to operate within cross functional teams
  • Understand a broad range of modern Architecture patterns and technologies, ideally including current digital technologies, Big Data and Analytics, Integration , Public Cloud (particularly Azure), APIs, Microservices, Serverless Computing, Platform as a Service, Containers, AI, Machine Learning

Previous experience of the UK energy industry and experience with Azure and MS Dynamics 365 would be strong advantages.

About our Business

SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. Working for SSE IT is all about equipping SSE for now and the future.

What’s in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738 275 846.

EXTERNAL: Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.



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Our Benefits

  • Sharesave Scheme
  • 34 days of annual leave
  • Option to purchase up to 10 days holiday
  • Interest-free technology loans
  • 24/7 free and confidential employee counselling service
  • Private healthcare discounts
  • Subsidised gym memberships
  • 21 weeks full pay maternity leave
  • Cycle to Work scheme with generous £2500 limit
  • Interest-free salary advance to cover transport season tickets

Explore our full list of benefits:

UK benefits booklet

ROI Benefits Booklet


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