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Remote Support Technician

 

Remote Support Technician

  • 542586
  • Closing at: Oct 5 2022 at 23:55 BST

Base Location: Glasgow

Salary: £competitive plus excellent benefits package and a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Full Time

What is the role?

This is a fantastic opportunity for a candidate with a strong background in either Facilities Management, Mechanical or Electrical Engineering, looking to progress into the BEMS Industry.

You will be office based in a varied, interesting and fast paced Remote Centre environment, offering ongoing technical training and career progression.

As a Remote Support Technician working in our team, you will remotely connect to industrial customer Building Management Systems, provide technical support and assist customers by providing professional advice on how to improve their environmental conditions, optimise energy performance and reduce carbon emissions.

Key responsibilities include:

  • Provide professional technical expertise to our business customers to resolve issues using building energy management systems and engineering tools
  • In depth knowledge of building services plant assets and associated ancillary equipment
  • Supporting customers and engineers establishing remote connections to buildings
  • Responsible for completing investigation and providing resolutions for plant alarm activations to minimise customer downtime
  • Responsible for remotely connecting to new customer buildings ensuring contracted services are configured in line with the customer contract scope

To be considered for this role it’s preferable but not essential that you have:

  • Qualifications to NC or HNC level with electrical or mechanical engineering or equivalent.
  • Previous experience in a building services role within commercial buildings and can demonstrate understanding of building plant and equipment.
  • Understanding on the operation of Building Energy Management Systems and their purpose.
  • Prioritisation and organisational skills, you are self-driven with an ability to work on your own initiative.
  • Excellent communication skills with the ability to maintain a collaborative working environment with all stakeholders, including customer and external service providers.

About our Business

So join us on our journey to net zero. Help us power change. SSE Enterprise Utilities is the Distributed Energy (DE) and Private Networks business of SSE plc. We finance, own, operate and maintain energy infrastructure for commercial, industrial and residential customers - providing them with a market leading project development service and certainty of operational performance and asset management.

What’s in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact tristan.holdsworth@sse.com

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

 

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Our Benefits

  • Sharesave Scheme
  • 34 days of annual leave
  • Option to purchase up to 10 days holiday
  • Interest-free technology loans
  • 24/7 free and confidential employee counselling service
  • Private healthcare discounts
  • Subsidised gym memberships
  • 21 weeks full pay maternity leave
  • Cycle to Work scheme with generous £2500 limit
  • Interest-free salary advance to cover transport season tickets

Explore our full list of benefits:

UK benefits booklet


ROI Benefits Booklet

 

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