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Project Liaison Manager


Project Liaison Manager

  • 528102

Base Location: Melksham 

Salary: £36,836- £48,648 + car allowance+ a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent| Full Time | Flexible working options available

What is the Role?

Our SSEN Minor Connections team are responsible for delivering new connections for 1-4 properties as well as moving the position in which our equipment terminates within our customers properties.  As Project Liaison Manager you will be responsible for:

- Leading and supporting improvements to Project Management activities alongside Team Manager.

- The successful delivery of minor connection projects. Delivering projects to time, cost and customer satisfaction.

- Building strong relationships and providing feedback and improvement ideas to design teams to improve quality of quotes.

- Supporting both Project Managers and delivery partners(ops) to ensure connections are delivered to target cost.

- Driving performance and improvement through Time to Connect (TTC) and Customer Satisfaction scores.

What do I need?

To be considered for this role, we would love you to have:

- Good business and technical knowledge of electricity distribution LV network, ideally in a connections environment.

- I.T. literate being comfortable with Microsoft packages such as Word, Excel and Office

- Excellent verbal and written communication skills are essential and the ability to comfortably deal with stakeholders at all levels, both internal and external.

- Excellent Customer Service skills with the ability to manage complaints through to resolution.

- Exceptional attention to detail with the ability to communicate lessons learned across the business.

About our Business

SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.

Life at SSE

If you're considering a career with us, you're probably wondering what's in it for you? From health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our SSE Advantage scheme.

At SSE we're proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it'.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining SSE.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738341514

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.


Closing date: Jun 21, 2021

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Our Benefits

  • Sharesave Scheme
  • 34 days of annual leave
  • Option to purchase up to 10 days holiday
  • Interest-free technology loans
  • 24/7 free and confidential employee counselling service
  • Private healthcare discounts
  • Subsidised gym memberships
  • 21 weeks full pay maternity leave
  • Cycle to Work scheme with generous £2500 limit
  • Interest-free salary advance to cover transport season tickets

Explore our full list of benefits:

Employee benefits booklet


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