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Internal Resource Manager / Operations Manager


Internal Resource Manager / Operations Manager

  • 536990
  • Closing date: Sep 27 2021 BST

Base Location: West London or Theale

Salary: £32,851 - £43,385 + car/car allowance + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible working options available

What is the Role?

This role is a key operational management role within the Region, where you'll be responsible for managing a team of operational craft people to ensure that all work is resourced effectively in line with the programme of work from the Co-ordination Centre.

- Daily, you'll manage productivity, support your team on site, co-ordinate training and compliance while ensuring that your team is always capable.

- Process site safety checks, holiday requests, sickness reviews, TOIL management, stand by changes and any other team issues. This will be achieved through making sure your team are always aware what targets are to be met and by delivering the commitments promised.

- Required to complete daily site visits with team members and prepare and attend both weekly resource and scheduling meetings. As safety is our number one priority, you'll promote our safety values at every opportunity, while still delivering a solid programme of work with little disturbance

- Monitor and drive the performance of SHE, welfare, compliance, capabilities and the training of your team. As well as this, you'll share responsibility for delivering the strategy, ensuring daily targets are understood and met, in order to ensure sustainable success by driving performance across your business area.

- Be aware of how the work is impacting the overall business plan and budget by keeping KPI's as a discussion point with your team and take the necessary steps to ensure that we are on target.

What do I need?

To be considered for this role, we would love you to have:

- Previous people management experience with significant experience of leading and motivating small teams in a target driven environment that delivers projects and programmes.

- Worked in a role that has given you an understanding of the strategies to successfully support customer services in a regulated price control environment.

- Sound business knowledge and an awareness of the key stakeholders and customers in electricity distribution or a similar market sector is essential

- A team player with commercial awareness and good leadership skills, who is respectful and is a good decision maker.

- The IT skills to effectively analyse performance data and deliver formal presentations.

About our Business

SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.

Life at SSE

If you're considering a career with us, you're probably wondering what's in it for you? From health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our SSE Advantage scheme.

At SSE we're proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it'.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining SSE.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738 340 128.

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.



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Our Benefits

  • Sharesave Scheme
  • 34 days of annual leave
  • Option to purchase up to 10 days holiday
  • Interest-free technology loans
  • 24/7 free and confidential employee counselling service
  • Private healthcare discounts
  • Subsidised gym memberships
  • 21 weeks full pay maternity leave
  • Cycle to Work scheme with generous £2500 limit
  • Interest-free salary advance to cover transport season tickets

Explore our full list of benefits:

Employee benefits booklet


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