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Field Collections Agent - Northampton and surrounding areas

 

Field Collections Agent - Northampton and surrounding areas

  • 541736
  • Closing at: Dec 6 2022 at 23:55 GMT

About the Role

Base Location: Northampton

Salary: £25,703 - £29,879 + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: 18 month Fixed Term Contract or Secondment | Full Time | Flexible First options available

What is the Role?

We have exciting opportunities for Field Collections Agents within the Nottinghamshire and surrounding areas. As a Field Collection Agent you will manage a portfolio of business customers to resolve accounts. You will operate within one of the locations above with travel to the surrounding areas. As part of the role you will:

- Visiting our commercial customers and working with them to resolve their outstanding accounts and secure future payments.

- Oversee the collection of overdue payments on business accounts.

- Attend courts and apply for the rights of entry warrants if required as part of the process.

- Manage account queries and meter disputes.

- Recognise and act on cross-selling opportunities

What do I need?

To be considered for this role, we would love you to have:

- Exceptional organisation skills

- Confidence when dealing with customers and possess strong communication and negotiation skills.

- Good geographical knowledge of the areas advertised.

- Patience and the ability to listen, you will work with the customer to solve problems.

- Experience within Collections and with MOCOPA would be advantageous.

- A high level of safety awareness as there will be times that you are lone working.

- A proactive investigator.

- A full driving license is essential due to the travel requirements to fulfil the role.

About our Business

The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.

In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets. SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.

What’s in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Lynsey at lynsey.macdonald@sse.com or on 01738 340426.

EXTERNAL: Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

INTERNAL: As a courtesy, please let your current line manager know you are applying.

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