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BEMS/BMS Support Engineer

 

BEMS/BMS Support Engineer

  • 540107
  • Closing at: May 23 2022 at 23:55 BST

Base Location: West Midlands, with flexibility to support M1 corridor

Salary: Competitive + company car/cash allowance, performance-related bonus + a range of other benefits to support your family, finances and wellbeing

Working Pattern: Permanent | Full Time

What is the Role? 

We've a new opening for an experienced and highly motivated BMS/BEMS Support Engineer to join our growing team covering West Midlands.

A varied role, you could be carrying out scheduled maintenance activities one day at a major hospital, to upgrading controllers at a pharmaceutical site or initiating an energy reduction initiative the next.

We're a regional business and as such you'll be working across West Midlands, so if you are looking to reduce your time away from home and long days through travel then this could be the perfect opportunity for you.

Key responsibilities of the role will include:

- Responding to various customer service calls, whether they be emergency or scheduled, on site or remotely, you'll carry out full checks, analyse and diagnose problems through testing and interrogating Customers BEMS

- Delivering exceptional levels of client/customer service, discussing the best course of action, working as a team with those customers to help deliver a Best in Class Service

- Confidently identify actions/equipment required and providing timescales around the resolution and highlighting any potential improvement or upgrade opportunities.

- Providing customers with written service reports & field quotes on a daily basis; and your line manager will require timesheets and other necessary weekly information (like expenses) which must be delivered in a timely manner, so being highly organised is a key element of the role

- Provision of customer support 24/7 through out of hours engineer rota.

What do I need?

We value all BEMS and HVAC experience and believe that a good engineer will quickly pick up the skills and training to support any system however we’re ideally seeking applications with a good understanding of TREND systems with other system knowledge be seen as a benefit.  Specifically, knowledge of Siemens BMS/BEMS systems would be a benefit, but not essential as training can be provided.

We’d also love you to have:

- Excellent communication skills with the ability to maintain a collaborative working environment with all stakeholders, including customer and external service providers

- Excellent customer service levels with a professional approach, and a dedication to meeting customer expectations, including delivering technical support, coaching and direction

- An agile working approach with flexibility to support on call rota structure

- As you will be traveling to different sites its essential that you hold a full driving licence.

About our Business

SSE Energy Solutions is the Distributed Energy (DE) and Private Networks business of SSE plc. We finance, own, operate and maintain energy infrastructure for commercial, industrial and residential customers - providing them with a market leading project development service and certainty of operational performance and asset management.

Life at SSE

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

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Our Benefits

  • Sharesave Scheme
  • 34 days of annual leave
  • Option to purchase up to 10 days holiday
  • Interest-free technology loans
  • 24/7 free and confidential employee counselling service
  • Private healthcare discounts
  • Subsidised gym memberships
  • 21 weeks full pay maternity leave
  • Cycle to Work scheme with generous £2500 limit
  • Interest-free salary advance to cover transport season tickets

Explore our full list of benefits:

UK benefits booklet


ROI Benefits Booklet

 

Apply Now

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