BEMS/BMS Support Engineer

Base Location: Greater Glasgow, Edinburgh, Dundee or Aberdeen - covering Scotland region

Salary: Competitive + company car/cash allowance, performance-related bonus + a range of other benefits to support your family, finances and wellbeing

Working Pattern: Permanent | Full Time

What is the Role? 

We've a new opening for an experienced and highly motivated BMS/BEMS Support Engineer to join our growing team covering Scotland.

A varied role, you could be carrying out scheduled maintenance activities at a major hospital, upgrading controllers at a pharmaceutical site or initiating energy reduction schemes with the implementation of small projects.

We're a regional business and as such you'll be working across the Scotland, so if you are looking to reduce your time away from home and long days through travel, then this could be the perfect opportunity for you.

Key responsibilities of the role will include:

- Responding to various customer service calls, whether they be emergency or scheduled, on site or remotely, by carrying out full BEMS checks, analysing and diagnosing problems through testing and interrogation to meet Customers BEMS operational requirements.

- Delivering exceptional levels of client/customer service, by discussing with them the best course of action to ensure maximum efficiencies for their Systems and working as a team with those customers to help deliver a Best in Class Service.

- Confidently identify actions/equipment required to meet Customer Operational needs, providing timescales around those resolutions, including highlighting any potential improvements available or upgrade opportunities

- Providing customers with written service reports & field quotes on a daily basis, with recommendations, advice as well as details of works carried out, all which must be delivered in a timely manner, so being highly organised is a key element of the role

What do I need?

To be considered for this role, we'd love you to have:

- Good technical experience in Trend or Siemens or Tridium BEMS/HVAC Building Controls

- Excellent communication skills with the ability to maintain a collaborative working environment with all stakeholders, including customer and external service providers

- Excellent customer service levels with a professional approach, and a dedication to meeting customer expectations, including delivering technical support, coaching and direction

- An agile working approach with flexibility to support on call rota structure

- As you will be traveling to different sites its essential that you hold a full driving licence

About our Business

SSE Energy Solutions is the Distributed Energy (DE) and Private Networks business of SSE plc. We finance, own, operate and maintain energy infrastructure for commercial, industrial and residential customers - providing them with a market leading project development service and certainty of operational performance and asset management.

Life at SSE

If you're considering a career with us, you're probably wondering what's in it for you? From health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days),enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our SSE Advantage scheme.

At SSE we're proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it'.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining SSE.

Next Steps

All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.

To discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Tristan.Holdsworth@sse.com 

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

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