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  • 528260

Base Location: Slough


Salary: £22,178 - £29,290 + a range of other benefits to support your family, finances and wellbeing.


Working Pattern: Permanent | Full Time  | Flexible working options available


What is the Role?


This role will involve a wide variety of administrative tasks which are critical to the successful running of the Regional teams.


  • This will include the co-ordination of the Region's training and compliance and liaising with managers and industrial staff to ensure the delivery of excellent customer service in all aspects of the business.
  • Administration of timesheets and expenses, raising purchase orders, liaison with suppliers and receipting invoices to support various work streams in the Region.
  • Responding to customer queries on the telephone, and in writing where required, in regards to connections delivery, supply restoration and general enquiries received within the region utilising and updating relevant systems, maintenance of records, including archiving and disposal, processing Planned Supply Interruption (PSI) requests within the region.
  • Administration of phone bills, administration of holiday and TOIL records for Administrators in the region and collations of reports, including safety audit returns, regulatory reports, and local facilities inspection records

    What do I need?


    To be considered for this role, we would love you to have:


  • Your flexibility, good time management and organisational skills will enable you to work closely as part of a team or independently, managing your own workload.
  • previous administration and customer service experience within a similar sized business setting. You'll have an understanding of data protection, business separation and competition and bribery laws, as well as an understanding of day to day administration processes and systems.
  • Excellent accuracy and communication skills are the key to success in this role along with a passion to provide an excellent customer liaison service.
  • A proficient knowledge of Microsoft Office is essential.
  • Safety is at the heart of everything we do therefore you should show awareness of both personal and corporate safety practices.

    About our Business


    SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net zero. By enabling a smarter, more resilient electricity network we’re ensuring our local communities continue to receive the power they need, both now and in the future.  We are consistently investing and innovating to improve network resilience and future-proof power supplies for life’s changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.


    Life at SSE


    If you’re considering a career with us, you’re probably wondering what’s in it for you?  From health and wellness to finances and family, we’re proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our SSE Advantage scheme.


    At SSE we’re proud to celebrate difference.  We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself.   We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra ‘if it’s not safe, we don’t do it’.


    SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.  We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining SSE.


    Next Steps


    All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.


    If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738 340 128


    EXTERNAL: Before commencing employment with SSE, you’ll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check. 


    INTERNAL: As a courtesy, please let your current line manager know you are applying.



    Closing date: Jun 23, 2021

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    Our Benefits

    • Sharesave Scheme
    • 34 days of annual leave
    • Option to purchase up to 10 days holiday
    • Interest-free technology loans
    • 24/7 free and confidential employee counselling service
    • Private healthcare discounts
    • Subsidised gym memberships
    • 21 weeks full pay maternity leave
    • Cycle to Work scheme with generous £2500 limit
    • Interest-free salary advance to cover transport season tickets

    Explore our full list of benefits:

    Employee benefits booklet


    Apply Now

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